Inverted commas

Twenty years ago, PC word processors struggled with apostrophes and quotation marks. Back then, I was forgiving, but the problem is still ubiquitous. Why? I spent the morning reviewing graduate school applications in which every apostrophe was converted to a question mark. And look at the atrocious quotation marks offered in the otherwise reasonable font selections from

“Lucide Grande”

One could infer that the proper rendering of quotation marks is a more difficult problem than, say, the creation of the entire world wide web from scratch.

On a wholly unrelated note, would anyone care to comment on this story?

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